HIPAA-Compliant Mental Health Platform for US-Based NGO

Compliant Mental Health Platform

Industry
Healthcare

Technologies
AWS (EC2, RDS, S3), HIPAA compliance toolkit

About Our Client

Our client is a US-based non-profit organization providing mental health services to underserved communities. The organization serves over 15,000 patients annually across multiple states and partners with therapists, case workers, and clinics to offer both in-person and telehealth support.

Challenge

The organization was using outdated mental health software that lacked modern user interfaces, secure data handling, and integration with modern EHR systems. Frequent system slowdowns and compliance gaps had become a risk, particularly under strict HIPAA regulations. The NGO needed to modernize its platform quickly without disrupting ongoing care services.

Solution

Celestial Infosoft conducted a complete system audit, including UX, performance, and security reviews. We proposed a phased modernization strategy to avoid downtime and ensure HIPAA compliance from day one.

We revamped the frontend with React for a more intuitive user experience, refactored backend services using Node.js and PostgreSQL, and containerized the solution using Docker for easier deployment. The platform was migrated to AWS, with full data encryption and access control aligned with HIPAA requirements.

Project Highlights

  • Delivered a fully HIPAA-compliant architecture in under 6 months
  • Migrated over 10 years of mental health records securely with zero data loss
  • Redesigned patient and therapist portals with modern UX/UI principles
  • Implemented role-based access and audit logging for data security
  • Enabled telehealth module integration for remote care delivery

Results

  • 60% improvement in system performance and load handling
  • Achieved 100% compliance with HIPAA and internal data privacy policies
  • Higher engagement from therapists due to intuitive workflows
  • Seamless transition led to zero disruption in patient care

Technologies and Tools

  • Frontend: React, Redux
  • Backend: Node.js, Express.js
  • Database: PostgreSQL
  • Cloud & Infrastructure: AWS (EC2, RDS, S3), Docker
  • Compliance: HIPAA Toolkit, Role-Based Access Control, SSL, Data Encryption

Client Feedback

“Celestial Infosoft helped us bring our platform into the modern era while safeguarding the sensitive data of thousands of patients. Their understanding of healthcare compliance and agile execution made a huge difference to our team.”

– Client Says