Privacy Policy

Last updated: April 25, 2025

Who We Are

We are Celestial Infosoft, an IT services and consulting company offering custom software development, digital transformation solutions, and tech consulting. We aim to ensure an exceptional and secure browsing experience for all visitors to our website. To deliver tailored services, we may collect and process your data, but only as necessary and with the utmost care for your privacy.

What Personal Data We Collect

We collect information to provide you with personalized responses and improve your experience with our services. You may provide data directly (via contact forms or emails), or we may gather it indirectly (through cookies or analytics tools).

The data we may collect includes:

  • Name and contact details: First and last name, email address, phone number, and company name.

  • Location and demographics: Country, IP address, preferred language.

  • Website usage data: Pages visited, time spent, interaction behavior.

  • Technical and error data: Browser type, operating system, diagnostics, or error logs.

We also receive information from third parties, such as:

  • Marketing or analytics partners.

  • IP-based location providers.

  • Public or government data sources.

We do not intentionally collect personal data from children or private individuals and ask that such data not be submitted.

Why We Collect Personal Data

We use the collected information for the following purposes:

  • To respond to your inquiries or requests.

  • To improve our website’s performance and user experience.

  • For marketing and promotional communications (only with your consent).

  • For analytics and reporting.

We do not sell, rent, or trade your data to third parties. We store data securely and retain it only as long as necessary to fulfill its original purpose or comply with legal requirements.

Why We Share Personal Data

Your personal data may be shared with our development team or business partners solely for service fulfillment. They are contractually obligated to handle your data with strict confidentiality and security.

We may also disclose data:

  • When legally required (e.g., in response to government or law enforcement requests).

  • To protect the safety or rights of individuals.

  • To detect and prevent fraud, security issues, or technical problems.

We do not share your data with third parties for independent use.

Your Rights

You have full control over your data. You may:

  • Request access to your personal data.
  • Ask for updates, corrections, or deletion.
  • Withdraw consent at any time.
  • Opt out of marketing communications.
Send all data-related inquiries to info@celestialinfosoft.com. We aim to respond within 30 days.

Cookies & Similar Technologies

We use cookies and similar technologies to enhance website functionality and gather usage analytics. Cookies may store data such as:

  • Browser and device info.

  • Session preferences.

  • Site behavior and page visits.

You can control cookie settings through your browser. Disabling cookies may affect certain website features.

How We Secure Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include:

  • Encrypted data storage.

  • Secure communication channels.

  • Limited internal access based on roles.

Data Retention

We retain your personal data for as long as necessary to:

  • Provide requested services or feedback.

  • Fulfill legal or regulatory requirements.

  • Improve our systems and offerings.

Data is reviewed periodically and securely deleted when no longer needed.

Policy Updates

This privacy policy may be updated to reflect changes in our services or legal obligations. Updates will be published on this page, with the revision date indicated at the top.

How to Contact Us

For any questions or concerns related to your privacy or this policy, please contact:

Email: info@celestialinfosoft.com
Phone: +91 87801 81674​
Address: Surat, Gujarat, India

We are committed to protecting your privacy and providing transparent information regarding our practices.