Industry
Professional Services / Financial Operations
Technologies
Power BI, Microsoft Azure, SQL
About Our Client
Our client is a global customer service provider managing thousands of financial transactions daily across 20+ countries. Their finance team faced delays and inconsistencies in consolidated financial reporting due to siloed data, manual processes, and growing operational complexity.
Challenge
The client needed a centralized Business Intelligence (BI) platform to automate financial reporting, unify data sources, and provide real-time visibility into revenue, expenses, and billing metrics. The lack of integration between accounting systems and reporting tools resulted in weeks-long reporting cycles and a high risk of human error.
Solution
Celestial Infosoft offered comprehensive BI consulting and solution delivery, starting with a deep audit of the client’s data infrastructure. We defined a data integration and analytics strategy using Azure services and Power BI, focusing on automation, accuracy, and scalability.
We developed a centralized data lake and ETL pipeline, migrated fragmented datasets, and built custom dashboards tailored for finance leadership and audit teams. Real-time syncs and role-based access ensured both visibility and compliance.
Project Highlights
- Integrated 10+ data sources into a unified BI layer
- Developed custom Power BI dashboards for CFOs, controllers, and analysts
- Implemented automated ETL workflows to reduce manual data wrangling
- Enabled financial reporting with drill-down and forecasting capabilities
- Built-in access controls for sensitive financial and PII data
Results
- 90% reduction in manual reporting time
- Monthly financial reports are now generated in hours instead of days
- Improved data confidence and accuracy in audits
- Enabled the finance team to shift focus to analysis instead of data gathering
Technologies and Tools
- BI & Analytics: Power BI, Azure Synapse Analytics
- ETL & Data Integration: Python, SSIS, Azure Data Factory
- Data Storage: Azure Data Lake, SQL Server
- Security & Access: Azure Active Directory, Role-based Access Controls (RBAC)
Client Feedback
“Celestial Infosoft’s team took our reporting from reactive to real-time. Their BI expertise and business process understanding helped us automate what used to take days. This is a big win for our global finance operations.”
– Client Says
